CORRECTIONS POLICY 

A guest who books a 33 ft yacht expecting it to accommodate more guests than its stated capacity, or who arrives at the marina without the required identification because our booking information did not make the requirement clear, has a problem that could have been prevented by accurate content. We take corrections on yachtindubai.ae seriously because inaccuracy has direct, practical consequences for guests on the day of their experience.

Our Commitment

We aim to ensure that information published on yachtindubai.ae is accurate, current, and relevant to the services we offer. When a material factual error is identified, correcting it is treated as a priority. We do not make silent edits. We take material factual corrections seriously, particularly where inaccurate information could affect a guest’s booking or experience.

What We Correct

We treat the following as errors requiring correction:

• Incorrect yacht pricing, capacity limits, or facility descriptions
• Inaccurate or missing information about complimentary inclusions versus chargeable add-ons
• Missing or incorrect documentation requirements, including passport or Emirates ID requirements where applicable
• Incorrect marina arrival instructions or timing
• Capacity limits that do not reflect the actual vessel specifications
• Age, supervision, and life-jacket requirements for children that are missing, unclear, or inaccurately stated
• Event package descriptions that do not match what is operationally offered
• Cancellation or refund terms that do not reflect our actual policy
• Any information that could cause a guest to arrive unprepared, ineligible, or with incorrect expectations

Our Process

1. Verify — We confirm the error against our operational records before any change is made.
2. Correct — The relevant page is updated as soon as reasonably practicable after the error has been verified. Errors involving documentation requirements, capacity limits, pricing, safety, or other information that could materially affect a guest are treated as high priority.
3. Notify affected guests — Where a verified correction materially affects an existing booking, we will make reasonable efforts to notify affected guests promptly using the contact information provided with their booking.
4. Acknowledge — For material factual errors, we may add a brief, dated correction note to the relevant page where appropriate.
5. Check for recurrence — We review whether the same error exists elsewhere on our platform.

This policy applies to factual inaccuracies that could affect a guest’s understanding, booking, eligibility, safety, or experience. It does not cover routine editorial updates, stylistic changes, product availability changes, or general suggestions that do not identify a factual error

How to Report an Error

• Email: i[email protected]
• Subject line: Content Correction
• Phone / WhatsApp: +971 4 268 4645 | +971 50 3399740

Please include the page URL, the error, and where possible the correct information. We aim to review reported factual errors within 5 business days and, where appropriate, will communicate the outcome to the person who reported the issue. Our approach to corrections is part of our wider commitment to openness, accountability, and responsible publishing. Please see our Public Principles to learn more about the standards that guide our content.

What We Will Not Do

• We will not knowingly leave a verified material error unaddressed.
• We will not delay acting on a known correction.
• We will review good-faith correction reports and will not dismiss a credible factual concern without appropriate investigation

Yacht in Dubai is part of the Travel Saga group of companies. For more information about the organisation behind Yacht in Dubai, please see our Ownership & Funding Information.